M25 Gas Safety Engineers Ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website, m25gas.co.uk. If you do not agree to the following policy, you may wish to cease viewing / using this website and refrain from submitting your personal data to us.

Policy key definitions:

  • "I", "our", "our company", "company", "us", or "we" refer to the business: M25 Gas Safety Engineers Ltd
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.

Key principles of GDPR:

Our privacy policy embodies the following fundamental principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Topics this privacy policy will cover:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Who has access to your information?
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Site address
  • Details of assets at the site
  • Billing information

When you make a booking, request a quotation or send us a message by filling a form, you will be asked to submit personal information. We collect this information, so we can fulfil your request and provide you with the best possible service.

When you are filling a form, we collect information such as:

· Your name

· Your address

· Your telephone number

· Your email address (used for estimates, booking confirmation, service reminder emails, and feedback emails)

· Your billing information to invoice you

· Any comments/feedback you submit

· Marketing preferences (whether you opt-in or opt-out)

When you access our website:

There is “Device Information” about your computer hardware and software that is automatically collected by M25 Gas Safety Engineers Ltd. This information can include:

· Device type (e.g. mobile, computer, laptop, tablet)

· Cookies

· Operating system

· IP address

· Browser information (e.g. type, language, and history)

· Access times

· Settings

· Referring website addresses

· Other data about your device to provide the services as otherwise described in this policy

· Location information (we may receive your generic location, such as city or neighbourhood)

 

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

· Register online or place an order for any of our products or services

· When you browse our website (see our Cookie Policy here)

· When you leave feedback or a review

· When you sign up to marketing emails

 

How will we use your data?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

 

We will use this information you give to us:

· to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

· to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

· for internal record keeping;

· for sending you service emails (estimates, booking confirmation, feedback and service reminders);

· for improving our products and services;

· for sending marketing communications if you have opted in to receive them;

· to notify you about changes to our service;

· to ensure content from our site is presented most adequately for you and your computer.

· We’d also like to remind you that whenever you call us, we may monitor or record calls. We do this for fraud prevention, quality assurance and staff training.

 

 

We will use this information we collect about you:

· to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

· to improve our site to ensure that content is presented most effectively for you and for your computer;

· to allow you to participate in interactive features of our service when you choose to do so;

· as part of our efforts to keep our site safe and secure;

· to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

  

We will use the information we receive from other sources:

We may combine this information with information you give to us and the information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

How do we store your data?

Our Company securely stores your data at our web server hosted by Krystal Hosting Ltd t/a Smart Hosting located in the UK. You can view their privacy policy here: https://www.bestwebhosting.co.uk/privacy.php

All information collected from users of this site is owned solely by M25 Gas Safety Engineers Ltd.

We only keep your personal data for as long as we have your permission to keep it, in order to use it as described in this Privacy Policy. We keep your personal data and erase it as described in Data retention and erasure policy.

 

Who has access to your information?

We employ a range of technologies to protect the information maintained on our systems from loss, misuse, unauthorised access or disclosure, alteration, or destruction. 

We will not sell, distribute, or lease your personal information to third parties. 

Any personal information we request from you will be safeguarded under current legislation.

We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep your information secure, but in the absence of negligence on our part, we cannot be held liable for any loss if a third party procures unauthorised access to any data we hold.

You may choose to restrict the collection or use of your personal information at any point. 

Our Company uses QuickFile bookkeeping software, and they will have access to your invoice details, contact name, phone number, and email address. You can view their privacy policy herehttps://community.quickfile.co.uk/t/privacy-policy/18934

 

 

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you think is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: dataprivacy@m25gas.co.uk.

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

What types of cookies do we use?

There are several different types of cookies; however, our website uses:

  • Functionality cookies – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and your location. A mix of first-party and third-party cookies are used.
  • Advertising cookies – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 October 2019.

 

How to contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to dataprivacy@m25gas.co.uk.

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern adequately, you may contact the Information Commissioner’s Office 

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

https://ico.org.uk/global/contact-us/

 

 

Our website uses cookies to make this site work properly. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

About cookies

Cookies are a kind of short-term memory for the web. They are stored in your browser and enable a site to ‘remember’ little bits of information between pages or visits. 

Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 

 

How we use cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on this website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies) and remember your choices (functionality cookies). 

We may use the information we obtain from your use of our cookies for the following purposes: 

• Device type when you visit our website (e.g. mobile, computer, laptop, tablet)

• Referring website addresses 

• Access times

• Other data about your device to provide the services as otherwise described in this policy

• IP address

• Location information (we may receive your generic location, such as city or neighbourhood)

• Operating system

• Browser information (e.g., type, language, and history)

• Settings

• To analyse the use of our website - such as how many people visit us each day, • in the administration of our website. 

 

Cookies on our website 

 

We use both session cookies and persistent cookies on our website, here is a list of cookies:

 

Name:

PHPSESSID#

Purpose:

Used by PHP to identify a current user's session. Its activity expires when a session is ended.

Provider:

m25gas.co.uk

Service:

PHP View Service Privacy Policy  

Country:

United Kingdom

Type:

server_cookie

Expires in:

session

 

 

Third party cookies 

 

We work with the following companies in maintaining and improving our website. A brief description of what they do is found below. We ensure that any company which works with us and collects personal data complies with strict GDPR data protection standards. If you have any more questions, please do contact us and we’ll be happy to help.  

 

Google & Google Analytics Privacy Policy 

We use Google Analytics to better understand how our customers navigate to and through our website, how long customers spend visiting our content items and how often they return to visit our website. Google Analytics also helps us track the effectiveness of the money we spend on our digital marketing and social media campaigns. 

Google’s GDPR compliant Privacy Policy, which contains information on cookies, can be found here.  

 

Twitter Privacy and Cookie Policies 

Twitter instantly connects people everywhere to what’s most meaningful to them. Any registered user can send a Tweet, which is a message of 280 characters or less that is public by default and can include other content like photos, videos and links to other websites. 

We utilise data from Twitter Analytics for historical research to identify and learn from patterns and trends that occurred in the past to help us improve our social media marketing and generate better results for our digital marketing clients. 

You can find Twitter’s GDPR compliant Privacy Policy, which covers their use of Cookies in section 2.3, here. For further information on Twitter’s Cookie Policy, click here.  

 

Facebook Privacy and Cookie Policies 

We utilise data from Facebook Insights for historical research to identify and learn from patterns and trends that occurred in the past to help us improve our social media marketing and generate better results for our digital marketing clients. 

You can find Facebook’s GDPR compliant Privacy Policy, which covers their Cookie Policy under the ‘Collection of Information’ heading here. For further information on 

Facebook’s Cookie Policy, you can find their Workplace Cookies Statement here.  

 

LinkedIn Privacy and Cookie Policies 

Professional social networking site LinkedIn use cookies and similar technologies, including mobile application identifiers, to help them recognise you across different services, learn about your interests both on and off their services, improve your experience, increase security, measure use and improve the effectiveness of their services. 

They use cookies on their websites (www.linkedin.com and slideshare.net) and mobile applications. Any browser loading these sites will receive cookies from LinkedIn. For LinkedIn members and SlideShare users, they also place cookies in your browser when you visit non-LinkedIn sites that host their plugins (for example, LinkedIn’s “Share” button) unless you opt out. If you’re not a LinkedIn member, they will not place cookies in your browser through our plugins. 

We utilise data from LinkedIn Analytics for historical research to identify and learn from patterns and trends that occurred in the past to help us improve our social media marketing and generate better results for our digital marketing clients. 

 

You can find LinkedIn’s GDPR compliant Privacy Policy, which covers Cookies in section 1.4, here. If you would like to know more about LinkedIn’s Cookie Policy, click here.  

  

Blocking cookies

You can restrict or block the use of cookies through your browser settings.

 Most browsers allow you to refuse to accept cookies. For example: 

• In Internet Explorer 11 you can refuse all cookies by clicking “Tools”, “Internet Options”, select the “Privacy” tab and, locate “Advanced” under Settings and choose if you want to allow, block or be promoted for first and third-party cookies. 

• In Microsoft Edge click on the three dots icon in the top right-hand corner and select “Settings”. Locate “View advanced settings”. In the “Cookies” section, you will find a drop-down menu where you can choose “Block only third-party cookies” or “Block all cookies”. You will then have to re-start Microsoft Edge.  

• In Firefox you can block all cookies by clicking “Tools”, “Options”, and unchecking “Accept cookies from sites” in the “Privacy” box. 

• In Google Chrome you can adjust your cookie permissions by clicking on the three dots icon in the top right-hand corner of your browser screen, selecting “Settings” from near the bottom of the drop-down list, then clicking on “Advanced” near the bottom. This should open options. In the “Privacy” section, click “Content Settings” and disable cookies by selecting “Block site from setting any data”. Click “Done” to save your preferences. 

• On Safari on Apple OS X click on the Safari menu, then “Preferences” then “Privacy”. Under “Accept Cookies” unselect the “Always allow” option. 

• For Opera choose “Settings”, “Quick Preferences” and uncheck “Enable Cookies”. 

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on our website (log on, access content, use search functions). 

For more information on cookies, their use and blocking them you may want to visit www.aboutcookies.org.uk

 

Deleting cookies

You can also delete cookies already stored on your computer: 

• In Internet Explorer 11 click on “Tools”, point to “Safety” and then select the “Delete browsing history”. Click on the “Cookies and website data” checkbox and then choose “Delete”. 

• In Microsoft Edge click on the three dots icon in the top right-hand corner and select “Settings”. Under “Clear browsing data” select “Choose what to clear” and select the checkbox next to “Cookies and saved website data” then click on “Clear”. If you wish you can turn the “Always clear this when I close the browser” setting to “On”. 

• To delete cookies from a particular website in Firefox, click on the three lines icon and choose “Options”. In the “Privacy & Security” panel go to the “History” section and in the drop menu next to “Firefox will” choose “Use custom settings for history”. A cookies window will appear when you click “Show Cookies”. In the Search field type the name of the site whose cookies you want to remove. Select the cookies you wish to remove and click “Remove Selected”. Click “Close” to close the Cookies window and the “about:preferences” page. 

• To delete all cookies, open the cookies window as above and click “Remove All Cookies”. 

• In Google Chrome click on the three dots icon in the top right-hand corner, select “Settings” and find “Advanced” near the bottom. Under “Privacy and security” click on “Content settings”. Click on “Cookies” and Under “All cookies and site data” select “Remove All”. Confirm by clicking on “Clear all”. 

 • On Safari on Apple OS X click on the Safari menu, then select “Preferences” from the drop-down. Go to the “Privacy” tab. Click the “Remove All Website Data” button to remove all stored website data and click “Remove Now” to confirm. To remove stored data by individual site, click on the “Details” button and select the sites with the stored data you wish to remove. Click “Remove” and then “Done”. 

 • For Opera selecting “Settings”, “Preferences”, “Advanced” and then “Cookies” and checking the “Delete new cookies when exiting Opera” and closing Opera when you have finished browsing will ensure the cookie information is kept in the browser. 

 

Doing this may limit the usability of many websites. 

For further information, please refer to: https://www.aboutcookies.org/how-to-delete-cookies/

 

Changes to the Cookie Policy

We may update this policy from time to time. Please regularly check this policy to ensure you are aware of the most updated version.

This Cookie Policy was last updated on 22 October 2019.

 

Please do not hesitate to get in touch with us if you have any questions or queries regarding how we use cookies or anything else on our website. E-mail: datapolicy@m25gas.co.uk

Our approach towards data retention

This policy is designed to ensure M25 Gas Safety Engineers Ltd does everything within its power to adequately protect, maintain and store data. This policy has also been developed to ensure that any data, documents or records that have no further use or value to M25 Gas Safety Engineers Ltd are disposed of in line with our regulatory obligations and relevant company policy.

 

Employees should consult our data retention and erasure policy, to develop an understanding of our company’s obligations relating to the ways in which we retain data or electronic documents. These documents may include, but are not limited to:

 

  • Emails

  • Word Documents

  • Spreadsheets

  • PDF documents

  • Web files

  • Sound files

  • Videos

 

Personal data must never be kept for longer than it is needed. Consequently, employees should utilise our company’s data retention schedule as a guide to understanding M25 Gas Safety Engineers Ltd’s general retention period time for various data categories that have been assigned based upon the purpose of the data. In line with our regulatory obligations, all data that is no longer necessary should be deleted and all copies must be destroyed in line with our data erasure schedule.

Data retention schedule administration

 

This data retention schedule documents the maintenance, retention and disposal guidelines relating to any and all records our company holds. It must be reviewed and accordingly amended on a regular basis to ensure data storage and erasure processes are adhering to M25 Gas Safety Engineers Ltd’s wider data retention policy approach.

There will be times when data may need to be retained longer than the pre-defined amount of time permitted. Circumstances in which our policy will need to be suspended may include, but are not limited to:

 

  • Legal proceedings

  • Regulatory investigations

  • If criminal activity is suspected or alleged

  • If relevant data concerns a company or organisation in receivership or liquidation

  • If the relevant data is of historical importance to the owner or controller

 

 

In the event of legal proceedings, criminal activity or investigations, M25 Gas Safety Engineers Ltd and its employees must retain data that relates to the situation and could serve to aid the company’s case or position, liability or amount involved. If such a situation may occur during the lifetime of this policy, M25 Gas Safety Engineers Ltd will inform all staff of the policy’s suspension as it relates to said situation.

 

Data retention schedule

M25 Gas Safety Engineers Ltd has developed its data retention policy in line with the following data retention schedule:

Department

Function

1

Accounting and finance data

2

Contract data

3

Corporate records

4

Correspondence and internal memoranda

5

Personal data

6

Electronic data

7

Insurance data

8

Legal data

9

Miscellaneous data

10

Personnel records and data

11

Tax records and data

 

 

1. Accounting and finance data

Record

Retention period

Company financial statements and annual audit reports

Permanent

Annual audit records (including relevant documents)

7 years after audit completion

Company bank statements

7 years

Cancelled cheques

7 years

Employee expense reports

7 years

Interim company financial statements

7 years

Credit card records

2 years

Annual plans and company budgets

2 years

 

Any and all items that display customer bank details or credit card information must be kept under secure conditions when not in immediate use. This includes keeping printed records in a locked desk drawer or filing cabinet.

 

If M25 Gas Safety Engineers Ltd determines it is necessary to keep a document that displays customer financial details beyond a retention period of 2 years, all identifying details or financial information as it relates to any customer must be redacted or removed from the document in question.

 

2. Contract data

Record

Retention period

All company contracts

7 years after expiration or termination

All correspondence relating to contracts

7 years after expiration or termination

 

 

3. Corporate records

Record

Retention period

Corporate records

Permanent

Licenses and permits

Permanent

 

 

For the purpose of this schedule and corresponding policy, ‘corporate records’ should be defined to include anything relating to:

 

  • Meeting minutes

  • Signed minutes of the board

  • Signed minutes of any committees

  • Record of incorporation

  • Articles of incorporation

  • Annual corporate reports

4. Correspondence and internal memoranda

The vast majority of correspondence and internal memoranda must be retained to match the period of time as the document or data to which they relate. Examples may include an email relating to a contract – in which case the email in question would be expected to be retained for a period of 7 years after the expiration of the corresponding contract.

 

Bearing this in mind, M25 Gas Safety Engineers Ltd recommends that all correspondence and internal memoranda as it relates to a company project be kept with said project as part of a project-wide file.

 

Company correspondence or internal memoranda unrelated to documents that have a defined retention period, should be securely destroyed at an earlier time depending upon which of the following two categories it corresponds:

Category 1

Category 1 correspondence or internal memoranda includes any and all data as it relates to routine processes. Category 1 correspondence and internal memoranda generally do not carry any significant consequences and should be disposed of with 2 years.

 

Examples of category 1 correspondence and internal memoranda may include (but are not limited to):

 

  • Notes of appreciation or thanks

  • Plans for meetings

  • Forms or letters that do not require a follow up

  • General enquiries that have been settled

  • Chronological correspondence data

  • Complaints requesting a specific action that have already been addressed and carry no further value

  • Correspondence relating to inconsequential subject matter

 

All copies of internal office correspondence should be read and destroyed as per this policy unless that correspondence includes data or content that must be retained as part of a wider project.

Category 2

Category 2 correspondence or internal memoranda includes non-routine information or correspondence that is likely to have a consequential impact upon the company or its employees. Category 2 correspondence and internal memoranda should be retained on a permanent basis.

 

5. Personal data

There will be times when M25 Gas Safety Engineers Ltd and its employees must retain and/or delete personal data in line with its legal obligations.

 

For the purposes of this data retention and erasure policy, ‘personal data’ can be defined as any identifying information as it relates to an individual. We never keep personal data for longer than is necessary for the purpose in which that data was collected. All personal data as defined within the following categories should be deleted based upon this retention and erasure schedule:

 

Record

Retention period

Data relating to customer devices

2 years after the account is closed

Data relating to use of our company website

2 years after the account is closed

Any data collected when registering with our website

2 years after the account is closed

Data collected and submitted as part of any profile creation processes

2 years after the account is closed

Data submitted for the purpose of subscribing to email marketing activities

Indefinitely (or until customer unsubscribes)

Data submitted as part of online service delivery

Indefinitely

Data relating to any subscriptions

2 years after the account is closed

Data posted in a public area on our company website

2 years after the post

Data contained in communications sent through the website

2 years after contact

Any other personal data

2 years after contact

 

M25 Gas Safety Engineers Ltd reserves the right to retain any and all documents (both electronic and print) containing personal data to the extent our company is required by law to do. We will also retain documents containing personal data if we have reason to believe said documents could be relevant to legal proceedings, or to establish and/or exercise our own legal rights.

 

Our company will organise backups of our database and all of the electronic data held within our company server(s). Backup activities should include all data that relates to current users or customers, alongside any document or dataset relating to one of the aforementioned reasons as outlined within this data retention and erasure policy. M25 Gas Safety Engineers Ltd does this to ensure that lost information can be retrieved within one year, as and where needed.

6. Electronic data

Emails

Most emails do not need to be kept. Emails that are inconsequential or unrelated to contracts, work sites or projects should subsequently be treated in line with the following policies:

 

  • All emails should be deleted after 12 months. This includes both internal and external emails

  • M25 Gas Safety Engineers Ltd will archive emails for six months after employees have deleted them. After this six-month period, archived emails will be destroyed

  • Employees should never send emails containing confidential or proprietary data to external sources unless it has been approved by a relevant manager

Electronic documents

Electronic documents include, among other formats, both PDF document and files originating from Microsoft Office Suite or similar software.

 

Retention and erasure will depend upon the purpose of the electronic document, yet as a general rule of thumb employees can apply the following rules:

 

For PDF documents, the maximum period of retention should be 6 years. PDF documents that employees deem vital to their performance or role should be printed and/or stored in the relevant employee’s workspace.

 

For text documents or other formatted files, the maximum period of retention should be 5 years. Text documents or other formatted files that employees deem vital to their performance or role should be printed and/or stored in the relevant employee’s workspace.

 

M25 Gas Safety Engineers Ltd does not and will not automatically delete electronic documents or corresponding data beyond the time periods defined within this policy. It is the responsibility of our employees to ensure they are adhering to our policy guidelines.

7. Insurance data

Record

Retention period

Certificates

Permanent

Claims files

Permanent

Current insurance policies

Permanent

Expired insurance policies

Permanent

 

 

8. Legal data

Record

Retention period

Legal memoranda and legal opinions

7 years after resolution

Litigation data

1 year after expiration of appeals or time for filing appeals

Court orders

Permanent

Requests for a departure from M25 Gas Safety Engineers Ltd retention and erasure schedule

10 years

Register of members

Permanent

Director’s meetings minutes

10 years

 

 

9. Miscellaneous data

Record

Retention period

Reports from consultants

2 years

Documents containing content of historical value

Permanent

Original policy and procedures manuals

Current version with revision history

Copies of policy and procedures manuals

Retain current version only

Annual company reports

Permanent

Records of personal identification

5 years

Any work-related reportable accident, injury or death

3 years from incident

Immigration checks

2 years from termination of job

 

 

10. Personnel data

Record Type

Retention Period

Job applications and/or related interview data concerning unsuccessful candidates

6 months

Employee personnel records

A Our Terms

1 These Terms explain how you may use this website (the Site), which is provided by us free of charge.

2 References in these Terms to the Site includes the following websites and all associated subdomains and web pages:

www.m25gas.co.uk

3 You should read these Terms carefully before using the Site.

4 By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.

5 If you do not agree with or accept any of these Terms, you should stop using the Site immediately.

6 If you have any questions about the Site, please contact us by:

e-mail: datapolicy@m25gas.co.uk or

telephone: 07999970444

7 Calls will be answered at the following times:

Monday to Friday 9am - 5pm

8 We may record calls for quality and training purposes.

9 Definitions

Content

means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;

Terms

means these terms and conditions of use as updated from time to time;

Intellectual property rights

means rights such as copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world);

Unwanted Submission

has the meaning given to it in the section entitled "submitting information to the site";

Acceptable use policy

means the policy (https://m25gas.co.uk/acceptable-use-policy), which governs your permitted use of the Site;

Cookie policy

means the policy (https://m25gas.co.uk/cookie-policy), which governs how we use cookies on the Site;

Privacy policy

means the policy (https://m25gas.co.uk/privacy-policy), which governs how we process any personal data collected from you;

Site

has the meaning given to it in clause 1.1;

We, us or our

means M25 Gas Safety Engineers Ltd (company registration number 08195294) the registered office of which is at:

Sanders House, Barrow Road, London, SW16 5NN

References to us in these Terms also includes any group companies which we may have from time to time.

You or your

means the person accessing or using the Site or its Content.

10 We are a member of the following association(s):

Gas Safe Register

(hereafter our "Associations")

11 Your use of the Site means that you must also comply (where applicable) with:

our Acceptable use policy

our Privacy policy

our Cookie policy

12 We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

B Using the Site

1 The Site is for your personal and non-exclusive use only. As long as you comply with these Terms of Use, M25 Gas Safety Engineers Ltd grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

2 You may not use any "page-scraper", "robot", "spider", "deep-link" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, copy, acquire, or monitor any part of the Site, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site.

3 You may not attempt to gain unauthorized access to any part or feature of the Site, or any other systems or networks connected to the Site or to any of our servers, or to any of the services offered on or through the Site, by password "mining", hacking or any other illegitimate means.

4 You may not scan, probe or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site.

5 You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of ours, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.

6 You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or our systems or networks, or any systems or networks connected to the Site.

7 You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person's use of the Site.

8 You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

9 You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes our rights or those of others.

10 The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.

11 You agree that you are solely responsible for:

(i) all costs and expenses you may incur in relation to your use of the Site; and

(ii) keeping your password and any other account details confidential.

12 We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at datapolicy@m25gas.co.uk .

13 We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

C Ownership, use and intellectual property rights

1 This Site and all intellectual property rights in it, including but not limited to any Content, are owned by us, our licensors or both (as applicable). We and our licensors reserve all of our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.

2 Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to lawfully access the Site as intended and authorized by us. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.

D Submitting information to the Site

1 While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us. We therefore cannot guarantee that it will be kept confidential. For that reason, you should not submit any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable (Unwanted Submissions) to the Site. While we value your feedback, you agree not to submit any Unwanted Submissions.

2 We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Site to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.

E Accuracy of information and availability of the Site

1 While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot guarantee that it will be. Furthermore, we cannot guarantee that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.

2 We may suspend or terminate operation of the Site at any time as we see fit.

3 Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.

4 While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.

F Hyperlinks and third party sites

The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.

G Limitation on our liability

Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any losses. This exclusion shall include, but not be limited to:

(a) losses that:

i. were not foreseeable to you and us when these Terms were formed; or

ii. that were not caused by any breach on our part

(b) business losses; and

(c) losses to non-consumers.

H Events beyond our control

We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

I Rights of third parties

No one other than a party to these Terms has any right to enforce any of these Terms.

J Disputes

1 We will try to resolve any disputes with you quickly and efficiently.

2 If you are unhappy with us please contact us as soon as possible.

3 If you and we cannot resolve a dispute using our complaint handling procedure, we will:

(a) let you know that we cannot settle the dispute with you; and

(b) consider the need for Alternative Dispute Resolution and, if considered necessary, provide you with information about any alternative dispute resolution provider we deem appropriate to deal with your complaint.

4 If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.

5 Relevant United Kingdom law will apply to these Terms.

A Introduction

1 Together with our website terms and conditions of use, this Policy governs how you may use this website (the Site), which is provided by us free of charge.

2 References in this Policy to the Site includes the following websites and all associated subdomains and web pages:

www.m25gas.co.uk

3 You should read this Policy carefully before using the Site.

4 By accessing or using the Site or otherwise indicating your consent, you agree to use the Site in accordance with this policy and the documents referred to within.

5 If you do not agree with or accept any of this Policy, you should stop using the Site immediately.

6 If you have any questions about the Site, please contact us by:

e-mail: datapolicy@m25gas.co.uk  or

telephone: 07999970444

7 Calls will be answered at the following times:

Monday to Friday 9am - 5pm

8 We may record calls for quality and training purposes.

9 Definitions

Policy

means this acceptable use policy;

Submission

means any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site;

Site

has the meaning given to it in clause 1.1;

Content

means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;

We, us or our

means M25 Gas Safety Engineers Ltd

You or your

means the person accessing or using the Site or its Content.

10 We reserve the right, at our sole discretion, to change, modify, add or remove portions of this Policy, at any time. It is your responsibility to check this Policy periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

B Acceptable Use of the Site

1 The Site is for your personal and non-exclusive use only. As long as you comply with this Policy and the Terms of Use, M25 Gas Safety Engineers Ltd grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

2 The Site is primarily to be used for the following:

to gain information about our services and to order our services.

3 Use of the Site in any other way, including in contravention of any restriction on use set out in this Policy, is not permitted. If you do not agree with the terms of this Policy, you may not use the Site.

Restrictions

4 As a condition of your use of the Site, you agree:

(i) not use the Site for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website terms and conditions of use;

(ii) not access the Site in any manner that is prohibited by this Policy or our website terms and conditions of use;

(iii) not to use the Site to commit any act of fraud;(i) not to use the Site to distribute viruses or malware or other similar harmful software code;

(iv) not to use the Site for purposes of promoting unsolicited advertising or sending spam;

(v) not to use the Site to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information ('phishing');

(vi) not to use the Site in any manner that disrupts the operation of our Site or business or the website or business of any other entity;

(vii) not to use the Site in any manner that harms minors;

(viii) not to promote any unlawful activity;

(ix) not to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;

(x) not to use the Site to gain unauthorised access to or use of computers, data, systems, accounts or networks;

(xi) not to attempt to circumvent password or user authentication methods; and

(xii) to comply with the provisions relating to our intellectual property rights and software contained in our website terms and conditions of use.

C Interactive services

1 We may make bulletin boards, chat rooms, comments board, reviews or other communication services which invite Submissions ('Interactive Services') available on the Site.

2 We are not obliged to monitor or moderate Submissions to Interactive Services.

3 We may remove or edit any Submissions to any of Interactive Services whether they are moderated or not.

4 Any Submission you make must comply with our Submission standards set out below.

D Submission standards

1 Any Submission or communication to users of our Site must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably. In particular, you warrant that any Submission or communication is:

2 your own original work and lawfully submitted;

3 factually accurate or your own genuinely held belief;

4 provided with the necessary consent of any third party;

5 not defamatory or likely to give rise to an allegation of defamation;

6 not offensive, obscene, sexually explicit, discriminatory or deceptive; and

7 unlikely to cause offence, embarrassment or annoyance to others.

E Linking and framing

1 You may create a link to our Site from another website without our prior written consent provided no such link:

(i) creates a frame or any other browser or border environment around the content of our Site;

(ii) implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;

(iii) displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or

(iv) is placed on a website that itself does not meet the acceptable use requirements of this Policy.

2 We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

F Using our trademarks, logos or trade names

1 You may only use our trademarks, logos or trade names with our prior written permission. Any other use is prohibited.

2 In the event that you are given such permission you may only use our trademarks, logos or trade names in accordance with the strict limits of such permission and any guidelines imposed by us.

G Breach

We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action we consider necessary to remedy the breach.

H Disputes

1 We will try to resolve any disputes with you quickly and efficiently.

2 If you are unhappy with us please contact us as soon as possible.

3 If you and we cannot resolve a dispute using our complaint handling procedure, we will:

(a) let you know that we cannot settle the dispute with you; and

(b) consider the need for Alternative Dispute Resolution and, if considered necessary, provide you with information about any alternative dispute resolution provider we deem appropriate to deal with your complaint.

4 If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.

5 Relevant United Kingdom law will apply to these Terms.